Please reach out to us as soon as possible at hello@arlomott.com. We’ll always do our best to accommodate adjustments before your order ships.
Please reach out to us at hello@arlomott.com using the email you placed the order with so we can help look into it.
Head to our login page and enter the email address you used at checkout. If it’s your first time logging in, you may need to activate your account—just click “Create account” and follow the steps.
If you’ve forgotten your password, click “Forgot password?” and we’ll send you a reset link straight to your inbox. Pro tip: check your spam folder just in case.
We ship throughout the U.S
Our standard processing time is 2 business days. Once your order ships, we’ll send an email confirmation with tracking information so you can follow the delivery to your doorstep.
Standard ground shipping typically takes five to seven business days, depending on your location. If you need it sooner, you can select an expedited option at checkout.
We offer complimentary standard shipping to and (and returns) from addresses within the United States.
2-day shipping and overnight shipping are available for an additional charge, calculated by your orders weight and where it is being shipped.
You will receive a shipping confirmation email with a tracking link once your order is on its way.
We are happy to accept returns within 21 days of receipt of purchase for orders placed through our site. Items must be unworn, unwashed, and returned with original tags attached.
Simply email us at hello@arlomott.com and we will guide you through the process.
Yes, we cover return shipping.
Items marked as Final Sale are not eligible for return or exchange.
Please allow up to 10 business days after your return is received at our warehouse for your refund to be processed. Depending on your bank, refunds may take up to seven additional business days to appear in your account.
Each product page includes a size guide to help you find the right fit.
The majority of our collection is made in New York with the exception of our knitwear which is made in Asia.
We source superior European textiles such as Portuguese poplin and cotton, Italian terry cloth, cashmere, and wool. These materials are chosen for their quality, durability, and ease of wear.
Many of our styles are produced in limited quantities. If a piece you love is sold out, we encourage you to sign up for back-in-stock notifications on the product page.
Yes, digital gift cards are available.
Not at this time, though we hope to offer this in the future.
We would love to hear from you. For partnership, collaboration, or influencer inquiries, please reach out to hello@arlomott.com